At Dermaclay, we want your skincare essentials to reach you quickly and safely. Please read our shipping policy carefully:

1. Shipping Locations

• We currently ship only within India.

• International shipping is not available at this time.

2. Delivery Time

• Orders are processed within 24–48 hours after confirmation.

• Delivery usually takes 3–7 business days, depending on your location.

• Remote areas may take a little longer.

3. Shipping Charges

• Free shipping on all prepaid orders above ₹499.

• A standard shipping fee will apply for orders below this amount.

• COD (Cash on Delivery) charges may apply, if available.

4. Order Tracking

• Once shipped, you will receive an email/SMS with a tracking number.

• You can track your order status online until it reaches your doorstep.

5. Delays

• While we work with reliable courier partners, unforeseen delays (weather, strikes, remote areas) may occur.

• We will keep you informed in case of any unexpected delays.

6. Contact Us

For any shipping-related questions, please reach us